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Showing posts from March, 2011

SXSW Summary: It’s all about the people

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This year was my first visit to SXSW Interactive, the annual tech and social media geek convention (wait, is it marketed differently than this?) in Austin, Texas that overlaps with an amazing film and equally amazing festival. I have been to a lot of conferences in the past ten years, but this one was definitely less about the presentation content (although some of that was good too) and more about the people you meet and the conversations you have.

Part of team’s mission at “South By,” as it’s known among the SXSW veterans, was to interview interesting people on the state of social media marketing and email marketing for small businesses. We got lots of great interviews, but here are 4 of my favorites. Enjoy! 
(I have more content related summaries on social media marketing and monitoring for small businesses that you can check out on the Constant Contact Blog here, here, and here.)








3 Pieces of Market Research Advice from the Client Side

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After spending over 10 years working primarily on the supplier side of the client/supplier relationship it is a very different view I am experiencing now. Especially as it pertains to working with market research firms, I have three Observations that I feel the need to share and offer as advice to my supplier side friends.

1) Ask questions when you get an RFP, even if you know the business.
The fact is that RFPs while well intentioned, can not possibly explain the entire situation that has led to a market research project. Amd even more importantly, they are not always as fully thought out as suppliers might assume. By asking a few questions before you write a proposal you are investing in you chance to win, building rapport, making it possible to have creative ideas, and confirming your assumptions. All important pieces to winning and successfully executing a project.

2) Don't show mostly numbers in a qualitative presentation.
Honestly, I can't believe this even needs to be in …